Achieving More with Tailored Training

Maximising the potential of the tools and software you already have is an excellent way to boost efficiency and achieve better results without additional costs. This approach is especially crucial in property management, where leveraging technology effectively can help you stay ahead in a competitive field.

At Grosvenor Systems, we’re committed to delivering tailored training experiences designed to educate and empower clients and their teams to reach their goals. 

Challenge: Meeting Diverse Training Needs

Our clients oversee complex portfolios, with teams that vary widely in their familiarity with Propman. A common challenge is balancing foundational training for new users with advanced, scenario-based problem-solving for experienced staff—all while tailoring sessions to portfolios of diverse shapes, sizes, and types. No two clients use Propman in exactly the same way, and every business has its own unique processes and requirements.

Our Approach: Collaborative and Customisable Training

Propman training sessions are built on flexibility and collaboration. Whether tackling technical intricacies or tailoring solutions to specific challenges, we ensure each session is carefully designed to meet the unique needs of our clients.

Tailored Expertise: Natasha, one of our dedicated consultants, exemplifies this bespoke approach. As Kat from Grosvenor Waterside noted:

“Natasha always goes above and beyond with her training sessions. The knowledge she possesses of Propman is valuable and practical. There is no obstacle she cannot overcome, and her creative approach to any problem we have is very much appreciated.”

Clarity and Accessibility: Ensuring a welcoming and engaging learning environment is central to our philosophy. As one attendee recently noted;

"Clear and friendly communication. Not condescending when asking a question that may have been deemed obvious or common knowledge—very easy to talk to.” 

Personal approach: We take a friendly, personable approach to our sessions, ensuring every attendee gets the most value and support from their experience. Here is some feedback from a recent survey: 

“They really listen and help us get the best outcome.” 

“Helpful and thorough, asked for questions, showed a few tips and tricks."

The Result 

From resolving complex accounting queries to discovering advanced tips and techniques, our sessions empower teams with the skills they need to excel.

"I thought the training session was very well prepared and structured. Adam was very clear delivering all the information. When the training finished, I was feeling very confident about the service charge budgets. Very well-done! Thank you." 

Discover the training that transforms—click to learn more!